Privacy Policy
Last updated: December 2024
1. Introduction
Chestnut Supply ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website chestnutsupply.com or make a purchase from us.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address
- Business Information: Company name, tax ID, resale certificate number
- Payment Information: Credit card details (processed securely through our payment provider)
- Communication Data: Emails, contact form submissions, phone call records
- Technical Data: IP address, browser type, device information, cookies
3. How We Use Your Information
We use your information to:
- Process and fulfill your wholesale orders
- Communicate with you about orders, products, and promotions
- Provide customer support
- Send wholesale catalogs and pricing updates
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Shipping carriers (UPS, FedEx), payment processors
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
8. Contact Us
If you have questions about this privacy policy, please contact us:
- Email: sales@chestnutsupply.com
- Phone: +1 (470) 748-4004
- Location: Georgia, USA