Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing or using the Chestnut Supply website (chestnutsupply.com) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Wholesale Account Eligibility
Our products are sold exclusively to:
- Licensed businesses with valid resale certificates
- Distributors and wholesalers
- Retail stores and e-commerce businesses
- Private label brands
We reserve the right to request documentation to verify your business status.
3. Orders and Pricing
- All prices are in US Dollars (USD) and subject to change without notice
- Minimum Order Quantities (MOQ) apply to all products
- Volume discounts are available for larger orders
- We reserve the right to cancel orders due to pricing errors
- Orders are subject to product availability
4. Payment Terms
- Payment is due at the time of order unless credit terms are established
- We accept major credit cards, wire transfers, and ACH payments
- Net-30 terms may be available for qualified accounts
- Late payments may incur a 1.5% monthly finance charge
5. Shipping and Delivery
- Orders ship from our Georgia, USA warehouse
- Standard processing time is 1-2 business days
- Shipping costs are calculated at checkout based on weight and destination
- Risk of loss passes to buyer upon delivery to carrier
- We are not responsible for carrier delays
6. Product Quality and Documentation
All products come with:
- Certificate of Analysis (COA)
- Material Safety Data Sheet (MSDS)
- Technical Data Sheet (TDS) upon request
Products are tested for purity and quality. We stand behind the quality of our products.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Chestnut Supply and protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.
8. Limitation of Liability
Chestnut Supply shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the specific products in question.
9. Governing Law
These terms shall be governed by the laws of the State of Georgia, USA. Any disputes shall be resolved in the courts of Georgia.
10. Contact
For questions about these terms:
- Email: sales@chestnutsupply.com
- Phone: +1 (470) 748-4004